Terms of Service

By accessing or using karuvya.com, you agree to these Terms of Service. If you do not agree, please do not use the platform.

You must be at least 18 years old, or use the platform under the supervision of a parent or legal guardian, to make purchases on Karuvya.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

Our products are handcrafted, so slight variations in colour, texture, and finish are natural and not defects. We strive for accurate pricing and descriptions but reserve the right to correct errors and to cancel orders affected by them.

All orders are subject to acceptance and availability. Payments are processed securely through third-party gateways. Placing an order constitutes an offer to purchase, which we may accept or decline.

Shipping timelines and return eligibility are described in our Shipping Policy and Returns & Refunds Policy, which form part of these Terms.

All content on Karuvya — including logos, text, images, and design — is owned by us or our artisans and may not be reproduced without permission.

To the extent permitted by law, Karuvya shall not be liable for any indirect or consequential damages arising from your use of the platform.

These Terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts of [Your City], India.

For questions about these Terms, email [email protected].